Well, what a surprise… customers like good service! and they aren’t always bothered about price

Now, you may be thinking that, in these price conscious times, that having the best (lowest) price is all it takes to get customers. But, in many instances, this is just not true… in fact, pricing is less important than good experiences and service. That’s pretty vital to remember in business, whatever you are selling…

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Choose 1 Thing (& do something!)

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Having a choice is well know to lead to paralysis and being stuck. Doing what you feel is the best thing right now is ALWAYS going to be a better option than doing nothing at all as it means you are moving and sharing. No-Thing is not good for you and it’s definitely not good for everyone else who wants your help!

So sometimes this means you go ahead and do what you think is your Thing anyway and see where it takes you.

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Routines vs. flow

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I have routines and at other times those are gone. And it made me think about when I’m more in flow–do the routines help or do they hinder?

My routines are day-of-the-week and times-of-the-day based. When my children are in school, the structure of my day is dictated by their schedule because I like to take them to school, so ‘work’ only starts after that…

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You always have the answer (you just need to say it clearly)

There’s detail that you notice that other people don’t. There’s elements that are invisible to others that are in plain sight to you. There are steps, ideas, processes, projects that to everyone else don’t make sense or don’t even occur in their thoughts. All this is your Thing. But even though you may ‘see’ all this, if you can’t talk about it clearly then it’s going to be hard to sell

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Start big, sell small

This is something I encourage when working with clients who find the concept of ‘upselling’ somewhat icky. It’s actually something I encourage even if they like selling, as for me it’s sensible and smart, and sets out your full Thing (even if then people choose to buy less of it).

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Where is your destination?

Sometimes we are so involved with the journey and activity of our business we forget where we are heading.

When you love what you do (as is always the case when you are doing your Thing) it’s easy to do it a lot and get busy. But busy-ness without direction can mean taking your eye off your goals.

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