Talking your customer’s language – my advice on video!

Do you sell you? Of course you do, you’re a business celebrity!

But are you only selling you – your time – and nothing more? That’s not good – as you’re putting a limit on what you can do and who you can reach, not to mention a limit on your income.

The end of your nose (if you don’t already know) is where your Thing is. And sometimes it’s that, or your ideal clients for your Thing, that are literally right there in front of you. Or in some cases, right behind you, waiting in the wings where you haven’t seen them; but they’ve been there all along…

You’d think I have this Thing all figured out, right? Well, most of the time I do and then sometimes some-thing comes along and I get a big smack round the chops to remind me I MUST do it my way!

There are way too many rules and expectations around what you ‘should’ do and what is ‘right’ when, actually, it all comes down to what you want and how you want to do it. It is about you, as you are No.1. If you’re not happy how can you do your Thing to your best effect? It matters.

I don’t mind admitting it. I am a HUGE Strictly Come Dancing Fan (Dancing with the Stars if you’re reading this outside the UK). Obviously I am sure you appreciate that I love the sparkles and the spotlights (of course!) but what I love the most is the dedication and the trust that you see.

Every one of the celebrities is already doing their Thing (and up to the point of starting the series that Thing isn’t ballroom dancing, and for some – let’s be honest – it never will be!) but everyone is willing to give dancing a go and be a beginner.

I was reminded again at the weekend (I am being Masterminded by Jonathan Jay) how important is it to be unique in business. We were talking about USPs, and why a business owner must know what their USP is before they can market their business with success.

USP stands for Unique Selling Point, or Unique Sales Proposition. I was reminded how hard it is to define these — to really make them totally unique.

It is quite easy to come up with a USP only to realise under scrutiny that it’s not, in fact, unique and could easily be applied to other businesses. So it was good to have the Mastermind group of business owners challenging each other to be unique.